Past Incidents

1st November 2026

No incidents reported

31st October 2026

Web: San Francisco heavy load on opal8

Beginning around 0900 UTC today. opal8.opalstack.com had another high load incident due to memory exhaustion. The incident lasted for approximately 1 hour and 10 minutes.

We've positively identified the site that has been causing these problems and have taken the appropriate steps to mitigate the issue. We've also contacted the related customer to alert them of the issue.

The server has been operating normally since 1100 UTC.

30th October 2026

Web: San Francisco opal8 under heavy load

opal8.opalstack.com (SFO shared hosting) is currently under heavy load from memory exhaustion. We're adding more swap memory at this time and service should be restored shortly.

We've added the extra swap memory and the server is operating normally at this time.

29th October 2026

opal19 offline for scheduled maintenance

opal19.opalstack.com (Dallas shared hosting) is currently offline for scheduled maintenance.

The maintenance is complete and opal19 is back online.

28th October 2026

Web: San Francisco opal8 under heavy load

opal8.opalstack.com is currently under heavy load and responding slowly. We're investigating at this time.

opal8 is back online and operating normally following a reboot. The problem was caused by memory exhaustion due to excessive bot traffic. We're working on bot protection to prevent further incidents.

Email: USA imap1.us.opalstack.com was offline for scheduled maintenance

imap1.us.opalstack.com was offline 1 hours, 46 minutes for scheduled maintenance.

27th October 2026

opal4 offline for scheduled maintenance

opal4.opalstack.com (Dallas shared hosting) is currently offline for scheduled maintenance.

The maintenance is complete and opal4 is back online.

26th October 2026

No incidents reported