All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Past Incidents

7th August 2026

DNS: Singapore Unplanned maintenance: ns1.sg.opalstack.com

Fri Aug 7 02:53:28 UTC 2026: We have been alerted to an issue affecting the physical host that ns1.sg.opalstack.com resides on. As a result, emergency work must be performed immediately to prevent any additional issues from arising. In most cases, you can expect our investigation and work to last between 30 - 60 minutes. If additional time is required, we will update this post with more information. Thank you for your patience.

Fri Aug 7 03:15:54 UTC 2026: The DNS service is back online, we will continue to monitor.

6th August 2026

No incidents reported

5th August 2026

Web: Frankfurt opal15 not responding

opal15.opalstack.com (Frankfurt shared hosting) is currently not responding. We're investigating.

  • opal15 is back online. The cause of the outage was high server load driven by a compromised customer site. The site has been taken offline and the server is now operating normally. We'll work with the customer to prevent further disruption.

  • We've been unable to access the server to troubleshoot, so we've decided to reboot the server. The reboot is now in progress.

    • 4th August 2026

    No incidents reported

    3rd August 2026

    No incidents reported

    2nd August 2026

    No incidents reported

    1st August 2026

    No incidents reported