All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

13th April 2020

No incidents reported

12th April 2020

No incidents reported

11th April 2020

No incidents reported

10th April 2020

Web: Dallas Opal4 load issues

Opal4 experienced a brief spike in system load between 23:40 and 23:50 UTC on Friday 10 April 2020.

The cause appears to have been high CPU usage due to a SYN flood attack.

The server is operating normally at this time. We'll continue to monitor.

  • We've seen no further load issues since our last update.

  • Opal4 has experienced two load spikes in the past 24 hours.

    During the most recent spike we were able to positively identify one of the sites causing the problem and have taken steps to prevent it from happening again.

    We'll continue to monitor.

  • 9th April 2020

    No incidents reported

    8th April 2020

    No incidents reported

    7th April 2020

    No incidents reported