All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

17th August 2020

No incidents reported

16th August 2020

Web: San Francisco Service disruption in San Francisco

Services in our San Francisco data center are currently disrupted. The following servers are affected:

  • community.opalstack.com
  • mx2.us.opalstack.com
  • opal3.opalstack.com
  • smtp2.us.opalstack.com
  • vps4.opalstack.com
  • vps5.opalstack.com
  • vps6.opalstack.com
  • vps13.opalstack.com
  • vps15.opalstack.com
  • vps16.opalstack.com
  • vps17.opalstack.com
  • vps19.opalstack.com
  • vps21.opalstack.com
  • vps24.opalstack.com
  • vps28.opalstack.com
  • webmail.us.opalstack.com

We'll update this post as soon as more information is available.

  • All SFO servers are now back online.

  • vps15 and mx2.us are back online.

  • The webmail server is back online and is operational with the exception of sending mail. We're still waiting on the remaining servers to come back online.

  • The data center team reports:

    The issue has been identified as a utility power issue. Power is transferred to generators and is currently running stable and network connectivity is restored for the vast majority of the services.

    We're starting to see the remaining machines come online at this time.

  • opal3.opalstack.com is back online at this time. Other servers are still offline and we're awaiting a report on the initial investigation from the data center team.

  • 15th August 2020

    No incidents reported

    14th August 2020

    No incidents reported

    13th August 2020

    No incidents reported

    12th August 2020

    No incidents reported

    11th August 2020

    No incidents reported