All systems are operational
Maintenance
Scheduled DE IMAP/POP3 email server downtime

On 24 September 2026 at between 07:00 am and 10:00 am UTC our network team will be relocating one of our mailbox storage servers to a new location within the data center.

The server will be offline during the relocation. As a result, some customer mailboxes will be unavailable for up to 3 hours during the relocation. Affected customers will be notified directly via email.

Affected customers will not be able to check their email for affected mailboxes during the relocation.

No incoming mail will be lost during the relocation. Mail that arrives during the relocation will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the relocation will not be stored as sent mail in IMAP folders on the server.

Customer websites will not be affected by the relocation.

We realize that the timing of this relocation may not be ideal. Customer who would like to have their mailboxes migrated to a different server in advance of the server relocation should contact the Opalstack support team to make the necessary arrangements.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please email our support team and someone from our team will get back to you as soon as possible.

Past Incidents

11th November 2020

Web: Dallas opal4 not responding

Opal4 in Dallas TX USA is currently not responding to ping, we're looking into it.

  • Opal4 is operating normally.

  • Opal4 is currently under high load and not responding to most requests, we're looking into it.

  • Opal4 just experienced another load spike due to a network attack. We'll continue to monitor.

  • Opal4 has been stable since our last update.

  • The system was once again under heavy load due to a network attack. We'll continue to monitor.

  • Opal4 is responding to ping but the system is under heavy load, we will continue to investigate.

  • Opal4 is back online. The cause was a brief network attack.

    • 10th November 2020

    Web: Newark Newark VPS hosting is offline

    Opalstack VPS in Newark NJ USA are currently offline. We're looking into it.

  • Newark VPS services are back online.

  • This is an upstream outage in our provider's network. They are working to restore service at this time.

    • 9th November 2020

    No incidents reported

    8th November 2020

    No incidents reported

    7th November 2020

    No incidents reported

    6th November 2020

    No incidents reported

    5th November 2020

    Web: San Francisco Apache httpd problems on opal3

    The Apache httpd service on Opal3 is bumping into some resource limits and some customers are reporting errors on their sites. We've made made some adjustments and are monitoring.

  • Calling this fixed!

  • Apache httpd on Opal3 has been stable since our last update. We'll continue to monitor.