All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

16th November 2020

Web: Frankfurt Apache down on opal6

The Apache httpd service on opal6 is currently down, we're looking into it.

  • The Opal6 Apache httpd and PHP-FPM services were hitting an open files limit. We've raised the limit and the services are back online.

    • 15th November 2020

    No incidents reported

    14th November 2020

    No incidents reported

    13th November 2020

    Email: USA Forwarding from US MX servers blocked by AT&T

    At this time AT&T is blocking mail forwarded from our US MX servers. We're working with AT&T to resolve the problem.

  • AT&T are no longer blocking mail forwarded from our US MX servers.

  • AT&T says that our US MX servers will be unblocked in 24-48 hours.

    • 12th November 2020

    No incidents reported

    11th November 2020

    Web: Dallas opal4 not responding

    Opal4 in Dallas TX USA is currently not responding to ping, we're looking into it.

  • Opal4 is operating normally.

  • Opal4 is currently under high load and not responding to most requests, we're looking into it.

  • Opal4 just experienced another load spike due to a network attack. We'll continue to monitor.

  • Opal4 has been stable since our last update.

  • The system was once again under heavy load due to a network attack. We'll continue to monitor.

  • Opal4 is responding to ping but the system is under heavy load, we will continue to investigate.

  • Opal4 is back online. The cause was a brief network attack.

    • 10th November 2020

    Web: Newark Newark VPS hosting is offline

    Opalstack VPS in Newark NJ USA are currently offline. We're looking into it.

  • Newark VPS services are back online.

  • This is an upstream outage in our provider's network. They are working to restore service at this time.