All systems are operational
Maintenance
Scheduled DE IMAP/POP3 email server downtime

On 24 September 2026 at between 07:00 am and 10:00 am UTC our network team will be relocating one of our mailbox storage servers to a new location within the data center.

The server will be offline during the relocation. As a result, some customer mailboxes will be unavailable for up to 3 hours during the relocation. Affected customers will be notified directly via email.

Affected customers will not be able to check their email for affected mailboxes during the relocation.

No incoming mail will be lost during the relocation. Mail that arrives during the relocation will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the relocation will not be stored as sent mail in IMAP folders on the server.

Customer websites will not be affected by the relocation.

We realize that the timing of this relocation may not be ideal. Customer who would like to have their mailboxes migrated to a different server in advance of the server relocation should contact the Opalstack support team to make the necessary arrangements.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please email our support team and someone from our team will get back to you as soon as possible.

Past Incidents

23rd December 2020

No incidents reported

22nd December 2020

No incidents reported

21st December 2020

No incidents reported

20th December 2020

Connectivity issues in Singapore

Singapore VPS and NS may have experienced connectivity problems due to network connectivity issues in Linode's Singapore data center: https://status.linode.com/incidents/zv7xb4plgzfm

Linode reports that the issue is now resolved. We've reached out to them to find out the cause of the recurring network problems in Singapore and the corrective action that they are taking to minimize future disruptions of service.

  • Linode reports that the connectivity issues in Singapore have been resolved.

  • All Singapore servers are back online at this time. We'll continue to monitor.

  • Linode are investigating a connectivity issue in our Singapore data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information: https://status.linode.com/incidents/wfghw8md5j8k

  • Linode will be performing an emergency network maintenance to upgrade an aggregate switch pair in the AP-South (Singapore) data center on Monday, December 21, 2020 from 21:00 UTC until 23:00 UTC. While we do not expect any downtime during this maintenance there may be a period of brief packet loss or latency. (source)

    • 19th December 2020

    No incidents reported

    18th December 2020

    Network outage in Singapore

    An outage in the Linode Singapore data center is affecting connectivity to some Singapore NS and VPS: https://status.linode.com/incidents/k740qss44w58

    We'll update this post when we have more info.

  • Linode reports the incident is resolved as of Dec 18, 2020 20:01 UTC.

  • All Singapore services are back online, we'll continue to monitor while Linode wraps this up.

  • Linode has identified the cause of the outage and is implementing a fix, we're seeing the Singapore servers coming back online at this time.

  • If your domain is using our Singapore name servers then as an interim fix please switch your domain's NS to one of our other regions: https://help.opalstack.com/article/48/what-are-your-name-servers

    • 17th December 2020

    No incidents reported

    16th December 2020

    DNS: Singapore Singapore servers were offline

    At 11:36 UTC on Dec 16, 2020 Linode reported a network connectivity issue in their Singapore datacenter: https://status.linode.com/incidents/bt9z0b25417j

    Customer servers and NS in Singapore were affected by this issue and may have been inaccessible at that time. The NS issue may have also affected any domain that uses our Singapore NS.

    Service was restored after approximately 2 hours and has been up since that time.