All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

19th April 2021

No incidents reported

18th April 2021

No incidents reported

17th April 2021

Dashboard Control panel and API down for scheduled maintenance.

The control panel and API are down for scheduled maintenance. We'll update this post when the service is back online.

  • The control panel and API are back online.

  • We expect the service will be back online in ~15 minutes.

  • Web: Washington D.C. Opal1 not responding

    Opal1 is not responding to SSH and HTTP requests, we're looking into it.

  • Opal1 is back online. The outage appears to have been due to high load due to abnormally heavy memory usage by a customer app. We're working with the customer to prevent this from happening again.

  • We're rebooting Opal1 at this time.

  • 16th April 2021

    No incidents reported

    15th April 2021

    No incidents reported

    14th April 2021

    Web: Phoenix Opal7 server relocation

    Our data center team will be moving opal7.opalstack.com to a new facility within the next 6 hours. During the move the server will be offline.

  • The maintenance is now complete and opal7 is online.

  • Opal7 is back online. We'll continue to monitor.

  • Opal7 is offline again, the maintenance may be ongoing. Awaiting confirmation from the data center.

  • The migration is complete and Opal7 is back online.

  • Opal7 is offline for the migration at this time.

  • 13th April 2021

    No incidents reported