All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

31st May 2021

No incidents reported

30th May 2021

No incidents reported

29th May 2021

No incidents reported

28th May 2021

No incidents reported

27th May 2021

No incidents reported

26th May 2021

No incidents reported

25th May 2021

DNS: Germany Network outage affecting domains that use Opalstack DE name servers

Our DE name servers, SMTP, and several customer VPS located in Frankfurt, Germany are currently offline due to a connectivity issue with one of our regional providers there.

They're working to restore service. In the interim, we are relocating our DE nameservers to new locations.

Since the DE name servers are affected, this is unfortunately affecting all domains that use Opalstack's DE name servers. We're hopeful that service will be restored quickly but if it is not then you may want to switch the NS for your domain to one of our other regional sets of name servers. Our regional NS are listed at: What are your name servers?

We'll update this post as soon as more information is available.

  • All DE services are back online.

  • Service has been partially restored. The remaining affected servers are ns2.de.opalstack.com and 5 private customer VPS.

    We'll continue to monitor and update as the service is restored.

    • 24th May 2021

    Web: Washington D.C. opal1 not responding

    opal1.opalstack.com (WDC shared hosting) is currently responding to ping but not to SSH and HTTP requests. We're investigating and will update this post when more info is available.

  • The problem was caused by a spike in system load due to a problem with a customer site. Conditions have returned to normal and we'll work with that customer to prevent further issues.