Some systems are experiencing issues

Stickied Incidents

16th September 2021

Web: Frankfurt Intermittent high load on opal11

Our shared hosting server in Frankfurt Germany is experiencing an intermittent high load condition which is impacting system performance. We're working to resolve this and will update this post when the issue is resolved.

Past Incidents

15th July 2021

No incidents reported

14th July 2021

No incidents reported

13th July 2021

No incidents reported

12th July 2021

Web: Frankfurt opal5 offline

Opal5 (shared hosting in Frankfurt) is offline. We're investigating at this time.

  • The null route has been removed and opal5 is back online.

  • The problem seems to be a network null route due to an abuse issue that has been mis-handled by an upstream provider. We're working on restoring service now.

  • 11th July 2021

    No incidents reported

    10th July 2021

    No incidents reported

    9th July 2021

    Web: San Francisco Apache was down on Opal8

    The system Apache httpd service on was briefly offline due to a problem with its configured system resource limits.

    During the incident customers visiting the Apache-powered sites may have seen a "502 bad gateway" error message.

    The problem has been corrected and the service is working normally at this time.