All systems are operational
Maintenance
opal4 relocation - downtime expected

On 10 August 2021 beginning at 05:00 UTC (00:00 US Central) our data center team will be moving opal4.opalstack.com to a new facility.

During the move the server will be offline.

The maintenance window is 6 hours but we expect the total downtime to be less than that.

We will update our status page at http://status.opalstack.com/ as the maintenance progresses.

Email is hosted on separate hardware and is not affected by this maintenance.

If you have any questions or concerns regarding this migration then please email support@opalstack.com and someone from our team will get back to you as soon as possible.

US IMAP/POP3 server relocation - downtime expected

On 11 August 2021 beginning at 05:00 UTC (00:00 US Central) our data center team will be moving mail.us.opalstack.com to a new facility.

During the move the server will be offline.

Mail that arrives while the server is offline will be deferred and delivered after the maintenance is complete. No mail should be rejected or bounced during the maintenance.

The maintenance window is 6 hours but we expect the total downtime to be less than that.

We will update our status page at http://status.opalstack.com/ as the maintenance progresses.

If you have any questions or concerns regarding this migration then please email support@opalstack.com and someone from our team will get back to you as soon as possible.

Past Incidents

15th July 2021

No incidents reported

14th July 2021

No incidents reported

13th July 2021

No incidents reported

12th July 2021

Web: Frankfurt opal5 offline

Opal5 (shared hosting in Frankfurt) is offline. We're investigating at this time.

  • The null route has been removed and opal5 is back online.

  • The problem seems to be a network null route due to an abuse issue that has been mis-handled by an upstream provider. We're working on restoring service now.

  • 11th July 2021

    No incidents reported

    10th July 2021

    No incidents reported

    9th July 2021

    Web: San Francisco Apache was down on Opal8

    The system Apache httpd service on opal8.opalstack.com was briefly offline due to a problem with its configured system resource limits.

    During the incident customers visiting the Apache-powered sites may have seen a "502 bad gateway" error message.

    The problem has been corrected and the service is working normally at this time.