Some systems are experiencing issues

Stickied Incidents

16th September 2021

Web: Frankfurt Intermittent high load on opal11

Our shared hosting server opal11.opalstack.com in Frankfurt Germany is experiencing an intermittent high load condition which is impacting system performance. We're working to resolve this and will update this post when the issue is resolved.

Past Incidents

15th September 2021

No incidents reported

14th September 2021

No incidents reported

13th September 2021

No incidents reported

12th September 2021

No incidents reported

11th September 2021

No incidents reported

10th September 2021

Web: San Francisco opal3 not responding

Opal3 is currently not responding. We're investigating.

  • We've positively identified the cause of the memory spike and have mitigated it.

  • The root cause was a massive spike in system load due to a runaway customer process using most of the available system RAM. We'll work with the customer to ensure it doesn't happen again.

  • Opal3 is back online at this time. We'll continue to monitor.

  • We're rebooting opal3 at this time.

  • 9th September 2021

    No incidents reported