All systems are operational
Maintenance
US IMAP email server downtime

On 22 July 2026 at 10:00 am US/Central time (UTC -5) one of our US IMAP email servers will be shut down for infrastructure maintenance. The server will be offline during the maintenance and the expected downtime is 6 hours.

Affected customers will be notified individually via email.

No incoming mail will be lost while the server is offline. Mail that arrives during the maintenance will be deferred and delivered once the mail server is back online.

We realize that the timing of this relocation is not ideal. If you have business-critical mailboxes and would like them to be available during the maintenance then please email support@opalstack.com or reply to this message to make arrangements to have your mailboxes migrated to a different IMAP server prior to the scheduled maintenance date.

If you have any questions or concerns regarding this maintenance then please email the Opalstack support team for assistance.

Past Incidents

15th September 2021

No incidents reported

14th September 2021

No incidents reported

13th September 2021

No incidents reported

12th September 2021

No incidents reported

11th September 2021

No incidents reported

10th September 2021

Web: San Francisco opal3 not responding

Opal3 is currently not responding. We're investigating.

  • We've positively identified the cause of the memory spike and have mitigated it.

  • The root cause was a massive spike in system load due to a runaway customer process using most of the available system RAM. We'll work with the customer to ensure it doesn't happen again.

  • Opal3 is back online at this time. We'll continue to monitor.

  • We're rebooting opal3 at this time.

  • 9th September 2021

    No incidents reported