All systems are operational
Maintenance
Upcoming change to Apache/PHP-CGI apps

On 31 January 2022 we'll begin a phased rollout of a change to our Apache/PHP-CGI setup to transition from PHP-CGI to PHP-FPM.

This change will improve the performance of all Apache/PHP applications hosted at Opalstack. There are a high number of these apps installed throughout the platform, so this change should also improve the overall performance of our servers for all customers.

We do not anticipate any disruptions related to this change.

We'll update this maintenance item when the rollout begins and as it progresses.

If you have any questions or concerns regarding this change then please email them to support@opalstack.com.

2022-02-05 14:18 UTC - we've been rolling out these changes slowly across a small number of customer VPS and so far no problems have been noted. We'll be ramping up the rollout over the coming week.

2022-05-09 14:00 UTC - all VPS have been updated to use the Apache/PHP-FPM stack. We've also deployed the changes on 1 shared server (opal14, SFO shared) as of 2022-05-09 0300 UTC and will monitor that server for a couple of days before moving on to the other shared servers.

2022-05-22 11:00 UTC opal1 and opal12 have been updated to use the Apache/PHP-FPM stack.

Past Incidents

25th December 2021

No incidents reported

24th December 2021

No incidents reported

23rd December 2021

No incidents reported

22nd December 2021

No incidents reported

21st December 2021

No incidents reported

20th December 2021

No incidents reported

19th December 2021

No incidents reported

18th December 2021

Email: Germany German SMTP blocked by Microsoft

On December 18 2021 at 19:30 UTC Microsoft began blocking mail sent from smtp.de.opalstack.com to domains that use the Microsoft 365 email system.

Microsoft's own IP reputation and junk mail reporting systems indicate that there are no problems with smtp.de.opalstack.com so we've reached out to them for answers.

We'll update this post as soon as more information is available.

In the interim as a possible workaround customers may create a new mailbox on our US mail server and use that temporarily for their outgoing email authentication.

  • We've still not received confirmation from Microsoft that the block was lifted, but we've seen no further blocking activity since 23:50 UTC on 20 December 2021 so we consider this incident to be closed.

  • Microsoft began accepting mail from smtp.de.opalstack.com as of 23:50 UTC on 20 December 2021.

    We're still awaiting official confirmation that the block has been lifted.