All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

24th October 2022

No incidents reported

23rd October 2022

No incidents reported

22nd October 2022

No incidents reported

21st October 2022

No incidents reported

20th October 2022

Web: Phoenix opal13 not responding

Opal13 (shared hosting in Phoenix AZ) is currently not responding. We're investigating now and will follow up when more info is available.

  • The unexpected reboot was caused by human error. The server has been stable since coming back online.

  • Opal13 is back online. The outage was due to an unexpected reboot. We are now investigating the cause.

  • 19th October 2022

    Email: USA IPv6 email rejections

    A misconfiguration in our IPv6 DNS settings was causing some mail providers (including Gmail) to reject some mail sent or forwarded from Opalstack's mail system over the past 3-4 days. The problem has been corrected.

    18th October 2022

    No incidents reported