All systems are operational
Maintenance
Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

14th December 2022

No incidents reported

13th December 2022

No incidents reported

12th December 2022

No incidents reported

11th December 2022

No incidents reported

10th December 2022

Web: San Francisco Unplanned reboot of opal3

On Saturday 10 December at around 0800 UTC (midnight US/Pacific) opal3.opalstack.com in San Francisco became unresponsive. After several unsuccessful attempts to access the server for troubleshooting, we rebooted the server and it was back online around 0900 UTC (1am US/Pacific).

The outage appears to have been triggered by a very rapid spike in system memory usage. The high load unfortunately interrupted the system logging facilities so we weren't able to precisely identify the cause, but we suspect that it was due to an buggy Apache rewrite rule in a customer application.

9th December 2022

No incidents reported

8th December 2022

No incidents reported