All systems are operational
Maintenance
Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

5th July 2023

No incidents reported

4th July 2023

No incidents reported

3rd July 2023

No incidents reported

2nd July 2023

No incidents reported

1st July 2023

No incidents reported

30th June 2023

DNS: USA Partial DNS outage.

During a routine DNS update our Secondary DNS provider captured an incomplete zone update and propagated it. This means that various DNS services for opalstack.com services (DNS, Mail, and Web) are inconsistently available.

We have removed the Secondary provider and we expect this to resolve over the next hour as the DNS TTL caches time out.

  • The DNS issue is fully resolved now.

    Note that while this issue affected only the Opalstack US name servers and only for the domain opalstack.com. Since all of our regional services use the opalstack.com domain, effects of this issue may have been seen by customers outside of the US.

    If you're still having trouble connecting to Opalstack services then please try flushing your local DNS cache

  • 29th June 2023

    No incidents reported