All systems are operational
Maintenance
EU network maintenance

Our network provider in Frankfurt will be perfoming maintenance on 23 February 2024 beginning at 23:00 UTC. The maintenance window is expected to last 5 hours.

During the maintenance network connectivity will be interrupted for up to 2 minutes for the following servers:

  • imap2.de.opalstack.com (mailbox storage)
  • mx2.de.opalstack.com (incoming mail exchanger)
  • opal16.opalstack.com (shared web hosting)
  • smtp1.de.opalstack.com (outgoing mail)

The servers and customer web applications will remain running, but applications that make outgoing network connections may experience errors during the period that connectivity is interrupted.

Additionally, when network connectivity is interrupted you may see errors such as "unable to connect" in your web browser, email clients, or other software which connects to the affected servers. If you do, please wait at least 2 minutes and then try again.

If you have any questions or concerns please email them to support@opalstack.com and someone from our team will assist you.

Past Incidents

12th February 2024

No incidents reported

11th February 2024

No incidents reported

10th February 2024

No incidents reported

9th February 2024

Web: Frankfurt Recent disruptions to Apache service on opal16

We've seen some recent disruptions on the Apache httpd service on opal16 which were caused by high traffic to various customer sites.

We're working to mitigate that and will update this post when it has been resolved.

  • We've seen no further issues and are marking this as resolved.

  • We believe we've mitigated this and will continue to monitor the server.

  • 8th February 2024

    No incidents reported

    7th February 2024

    No incidents reported

    6th February 2024

    No incidents reported