All systems are operational

Past Incidents

19th February 2024

Delays in mail forwarding to Google

Google had rate-limited 2 of our forwarding MX servers over the weekend resulting in forwarding delays for some users who forward mail to Gmail.

We've corrected the cause of the rate limit and expect all pending mail to be delivered over the next several hours.

  • All of the pending forwarded mail has been delivered.

  • 18th February 2024

    No incidents reported

    17th February 2024

    No incidents reported

    16th February 2024

    No incidents reported

    15th February 2024

    Email: Germany EU mail system blocked by Hotmail

    Part of our EU mail infrastructure was blocked by Hotmail. The affected servers were:

    • smtp2.de.opalstack.com (outgoing mail)
    • mx1.de.opalstack.com (incoming mail and forwarding)

    We've already dealt with the issue and Microsoft have confirmed that the servers have been unblocked, but it may take a few more hours to take full effect.

    We'll update this post when we've confirmed that mail is no longer being blocked.

  • All blocks have been lifted.

  • mx2.de.opalstack.com was added to the block list as well, we have submitted the delisting request and are awaiting action from Microsoft.

  • 14th February 2024

    No incidents reported

    13th February 2024

    No incidents reported