All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

13th March 2024

No incidents reported

12th March 2024

Dashboard DNS issue for opalstack.com causing control panel delays and other issues

At this time there is a delay in processing new items and changes in the control panel at https://my.opalstack.com/. We're looking into it and will follow up as soon as possible.

  • DNS has propagated on our end and the backlog of pending control panel changes is now clear.

    If you have DNS problems like "host not found" when accessing any Opalstack systems then please try flushing your local DNS cache: https://www.wikihow.com/Flush-DNS

    For further assistance please email the Opalstack support team.

  • We've identified the problem as 2 name servers which were failing to return records for opalstack.com hostnames. We've removed those name servers from our pool and are monitoring while the DNS change propagates.

  • 11th March 2024

    No incidents reported

    10th March 2024

    No incidents reported

    9th March 2024

    No incidents reported

    8th March 2024

    No incidents reported

    7th March 2024

    No incidents reported