All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Scheduled downtime for opal19
  • When: October 28, 2026 19:00 - October 29, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 28, 2026 at 19:00 US/Central time, opal19.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

18th March 2024

Dashboard Control panel processing delays

At this time there is a log backlog of pending operations in the control panel. We're working to clear the backlog and will update this post when the issue is resolved.

  • The backlog of pending items is now clear.

  • 17th March 2024

    No incidents reported

    16th March 2024

    No incidents reported

    15th March 2024

    No incidents reported

    14th March 2024

    No incidents reported

    13th March 2024

    No incidents reported

    12th March 2024

    Dashboard DNS issue for opalstack.com causing control panel delays and other issues

    At this time there is a delay in processing new items and changes in the control panel at https://my.opalstack.com/. We're looking into it and will follow up as soon as possible.

  • DNS has propagated on our end and the backlog of pending control panel changes is now clear.

    If you have DNS problems like "host not found" when accessing any Opalstack systems then please try flushing your local DNS cache: https://www.wikihow.com/Flush-DNS

    For further assistance please email the Opalstack support team.

  • We've identified the problem as 2 name servers which were failing to return records for opalstack.com hostnames. We've removed those name servers from our pool and are monitoring while the DNS change propagates.