All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Scheduled downtime for opal19
  • When: October 28, 2026 19:00 - October 29, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 28, 2026 at 19:00 US/Central time, opal19.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

3rd June 2024

No incidents reported

2nd June 2024

No incidents reported

1st June 2024

No incidents reported

31st May 2024

DNS outage (resolved)

About 1 hour ago a failed DNS sync with our alternate DNS provider caused an outage in our DNS servers. The outage lasted approximately 1 hour during which customers may have experience trouble accessing Opalstack systems.

The problem has been resolved and all DNS services are working normally at this time, however there may be lingering effects due to global DNS propagation. These issues will resolve themselves over the next few hours. You may be able to resolve them sooner for yourself by flushing your DNS and/or by power-cycling your devices.

30th May 2024

Web: San Francisco Intermittent high load on opal14

At this time we are tracking an high load condition on opal14.opalstack.com (San Francisco shared hosting) which has been causing the server to become unresponsive on an intermittent basis. The problem appears to be caused by high memory usage by the system Apache service.

We're working to identify the customer site that is causing the high memory usage and will work with them to resolve the issue once we've identified it.

  • We believe we identified the customer site that has been causing these issues and have taken action to mitigate it. We will continue to monitor a couple more days.

  • 29th May 2024

    No incidents reported

    28th May 2024

    No incidents reported