All systems are operational
Maintenance
US IMAP email server downtime

On 22 July 2026 at 10:00 am US/Central time (UTC -5) one of our US IMAP email servers will be shut down for infrastructure maintenance. The server will be offline during the maintenance and the expected downtime is 6 hours.

Affected customers will be notified individually via email.

No incoming mail will be lost while the server is offline. Mail that arrives during the maintenance will be deferred and delivered once the mail server is back online.

We realize that the timing of this relocation is not ideal. If you have business-critical mailboxes and would like them to be available during the maintenance then please email support@opalstack.com or reply to this message to make arrangements to have your mailboxes migrated to a different IMAP server prior to the scheduled maintenance date.

If you have any questions or concerns regarding this maintenance then please email the Opalstack support team for assistance.

Past Incidents

1st October 2024

Email: USA US SMTP blocked by Microsoft

At this time messages sent from the US SMTP server to Microsoft email domains like hotmail.com, live.com, outlook.com, and their international variants are being blocked by Microsoft.

The cause of the block has been identified and corrected and we are now waiting for Microsoft to remove the block.

We'll update this post as soon as the block has been lifted or when there is other information to report.

  • Microsoft has lifted the block and their servers are now accepting mail from the US SMTP.

  • 30th September 2024

    No incidents reported

    29th September 2024

    Email: Germany DE mail SSL certificates were briefly expired

    Due to an unfortunate oversight on our end the SSL certificates for our DE mail servers expired earlier today at around 09:30 UTC, causing certificate warnings to appear in email client software using DE mailboxes and in our DE webmail system.

    Renewed certificates were rolled out approximately 1 hour later and there have been no issues since that time (~10:30 UTC). If you continue to see a certificate warning when accessing DE email systems then please restart your software and/or your device.

    28th September 2024

    No incidents reported

    27th September 2024

    No incidents reported

    26th September 2024

    No incidents reported

    25th September 2024

    No incidents reported