All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

31st October 2024

No incidents reported

30th October 2024

No incidents reported

29th October 2024

No incidents reported

28th October 2024

Web: Phoenix High load on opal13

At this time we're tracking an intermittent high load condition on opal13.opalstack.com (San Francisco shared hosting). We're working to identify the cause and will update this post when more information is available.

  • The cause appears to have been an inbound attack from several IP addresses. We've blocked the IPs and server load has returned to normal levels. We will continue to monitor.

  • 27th October 2024

    No incidents reported

    26th October 2024

    No incidents reported

    25th October 2024

    No incidents reported