All systems are operational
Maintenance
Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

16th January 2025

Web: Washington D.C. MariaDB down on opal10

At this time the MariaDB service on opal10 is offline. We're working to restore service and will update this post when more information is available.

  • The recovery is complete and the database service is back online.

  • We've been unable to recover the MariaDB service in-place, so we're restoring the service from the most recent backup which was completed about 13 hours ago at 04:21 UTC.

    The estimated recovery time is 4 hours or less. We'll update this post when more information is available.

  • The MariaDB InnoDB store on opal10 is corrupted. We're still working to recover but do not have an ETA at this time.

  • 15th January 2025

    No incidents reported

    14th January 2025

    No incidents reported

    13th January 2025

    No incidents reported

    12th January 2025

    No incidents reported

    11th January 2025

    No incidents reported

    10th January 2025

    No incidents reported