All systems are operational
Maintenance
Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

24th January 2025

No incidents reported

23rd January 2025

No incidents reported

22nd January 2025

No incidents reported

21st January 2025

Web: Washington D.C. opal12 not responding

opal12.opalstack.com (washington DC shared hosting) is currenty not responding. We're investigating at this time.

  • The outage was caused by a very heavy spike in system load, itself caused by a brief (but intense) attack from an abusive IP address. The problem has been mitigated and the server has been stable since our previous update.

  • opal12 is back online and stable at this time. The cause of the outage is still under investigation.

    • 20th January 2025

    No incidents reported

    19th January 2025

    No incidents reported

    18th January 2025

    No incidents reported

    17th January 2025

    Web: Frankfurt High load on opal15

    opal15.opalstack.com (Frankfurt shared hosting) is currently experiencing heavy load. We're working to resolve it at this time.

  • We've identified the cause of the problem and have taken measures to mitigate it as of about 3 hours ago. The server has been stable since that time.

  • The high load was caused by heavy CPU usage from the MariaDB service. We're still working to identify the exact cause but the server is stable at this time.