All systems are operational
Maintenance
Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

14th March 2025

No incidents reported

13th March 2025

No incidents reported

12th March 2025

No incidents reported

11th March 2025

No incidents reported

10th March 2025

No incidents reported

9th March 2025

Web: Dallas OPAL4 MariaDB Outage

MariaDB on OPAL4 has crashed, we're working to identify the cause and solution now.

  • We've seen no further problems since our last update.

  • The issue with database permissions is resolved and the MariaDB service is back online and operating normally. We will continue to monitor.

  • We've discovered that there is still a problem with database permissions. We're working to resolve that at this time.

  • The data restoration has completed and we are continuing to monitor the server as usage increases.

  • The restoration is approximately 75% complete.

  • The data restoration is approximately 50% complete.

  • The MariaDB restore process is still running.

  • The database corruption is unrecoverable so we will proceed with restoring from backups. The most recent valid backups were from 1.5 hours before the server crashed so we'll proceed with the restore from there.

    The restoration process varies in completion time. It may take up to 6 hours or more. We'll keep this post updated.

    • 8th March 2025

    No incidents reported