All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Scheduled downtime for opal19
  • When: October 28, 2026 19:00 - October 29, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 28, 2026 at 19:00 US/Central time, opal19.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

4th June 2025

Web: Dallas heavy load on opal4

opal4.opalstack.com (Dallas shared hosting) is currently experiencing heavy load resulting in very poor performance. We're investigating at this time.

  • The cause of the high load was a compromised customer website. We've locked down the affected site and have notified the site operator of the issue.

  • opal4 is back online. We're still investigating the cause of the high load.

  • We're rebooting opal4 at this time.

  • 3rd June 2025

    No incidents reported

    2nd June 2025

    No incidents reported

    1st June 2025

    Web: Washington D.C. Unexpected reboot of opal12

    opal12.opalstack.com (Washington DC shared hosting) was rebooted unexpectedly on Sunday, 1 June 2025 at around 11:20 UTC. The reboot was caused by a power issue. The server was back online at 11:27 UTC and has been operating normally since

    31st May 2025

    Web: Frankfurt opal5 not responding

    Opal5 (Frankfurt shared hosting) is not responding, so we're rebooting the machine to restore service.

  • The reboot is complete and opal5 is back online. The cause of the outage was high load due to malicious traffic from an abusive network. The network has been blocked.

  • 30th May 2025

    No incidents reported

    29th May 2025

    No incidents reported