All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Past Incidents

8th June 2025

No incidents reported

7th June 2025

No incidents reported

6th June 2025

Web: Dallas unexpected reboot of opal4

opal4.opalstack.com (Dallas shared hosting) rebooted unexpectedly a few moments ago as around 12:25 UTC. The server is back online and operating normally at this time.

  • Opal4 has remained stable for the past several hours. We haven't been able to determine the precise cause of the unexpected reboots earlier today but we suspect it was a possible fault in the server's remote management interface. We've reset that system and are seeing further no problems at this time.

  • opal4 is back online at this time. Our investigation is still in progress.

  • opal4 is once again offline for troubleshooting and maintenance. During this time, the server may be placed into a rescue mode where it will respond to ping, but SSH connections will fail and other services will not be available.

  • opal4 is experiencing heavy load at this time.

  • Opal4 is back online at this time, the investigation is ongoing.

  • opal4 is now being taken offline for emergency maintenance.

  • The server was rebooted again unexpectedly, we're investigating the cause.

  • We've lost connectivity to opal4 and suspect another reboot, we're investigating further.

    • 5th June 2025

    No incidents reported

    4th June 2025

    Web: Dallas heavy load on opal4

    opal4.opalstack.com (Dallas shared hosting) is currently experiencing heavy load resulting in very poor performance. We're investigating at this time.

  • The cause of the high load was a compromised customer website. We've locked down the affected site and have notified the site operator of the issue.

  • opal4 is back online. We're still investigating the cause of the high load.

  • We're rebooting opal4 at this time.

    • 3rd June 2025

    No incidents reported

    2nd June 2025

    No incidents reported

    1st June 2025

    Web: Washington D.C. Unexpected reboot of opal12

    opal12.opalstack.com (Washington DC shared hosting) was rebooted unexpectedly on Sunday, 1 June 2025 at around 11:20 UTC. The reboot was caused by a power issue. The server was back online at 11:27 UTC and has been operating normally since