All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

9th June 2025

No incidents reported

8th June 2025

No incidents reported

7th June 2025

No incidents reported

6th June 2025

Web: Dallas unexpected reboot of opal4

opal4.opalstack.com (Dallas shared hosting) rebooted unexpectedly a few moments ago as around 12:25 UTC. The server is back online and operating normally at this time.

  • Opal4 has remained stable for the past several hours. We haven't been able to determine the precise cause of the unexpected reboots earlier today but we suspect it was a possible fault in the server's remote management interface. We've reset that system and are seeing further no problems at this time.

  • opal4 is back online at this time. Our investigation is still in progress.

  • opal4 is once again offline for troubleshooting and maintenance. During this time, the server may be placed into a rescue mode where it will respond to ping, but SSH connections will fail and other services will not be available.

  • opal4 is experiencing heavy load at this time.

  • Opal4 is back online at this time, the investigation is ongoing.

  • opal4 is now being taken offline for emergency maintenance.

  • The server was rebooted again unexpectedly, we're investigating the cause.

  • We've lost connectivity to opal4 and suspect another reboot, we're investigating further.

  • 5th June 2025

    No incidents reported

    4th June 2025

    Web: Dallas heavy load on opal4

    opal4.opalstack.com (Dallas shared hosting) is currently experiencing heavy load resulting in very poor performance. We're investigating at this time.

  • The cause of the high load was a compromised customer website. We've locked down the affected site and have notified the site operator of the issue.

  • opal4 is back online. We're still investigating the cause of the high load.

  • We're rebooting opal4 at this time.

  • 3rd June 2025

    No incidents reported