All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Scheduled downtime for opal19
  • When: October 28, 2026 19:00 - October 29, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 28, 2026 at 19:00 US/Central time, opal19.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

11th June 2025

No incidents reported

10th June 2025

No incidents reported

9th June 2025

No incidents reported

8th June 2025

No incidents reported

7th June 2025

No incidents reported

6th June 2025

Web: Dallas unexpected reboot of opal4

opal4.opalstack.com (Dallas shared hosting) rebooted unexpectedly a few moments ago as around 12:25 UTC. The server is back online and operating normally at this time.

  • Opal4 has remained stable for the past several hours. We haven't been able to determine the precise cause of the unexpected reboots earlier today but we suspect it was a possible fault in the server's remote management interface. We've reset that system and are seeing further no problems at this time.

  • opal4 is back online at this time. Our investigation is still in progress.

  • opal4 is once again offline for troubleshooting and maintenance. During this time, the server may be placed into a rescue mode where it will respond to ping, but SSH connections will fail and other services will not be available.

  • opal4 is experiencing heavy load at this time.

  • Opal4 is back online at this time, the investigation is ongoing.

  • opal4 is now being taken offline for emergency maintenance.

  • The server was rebooted again unexpectedly, we're investigating the cause.

  • We've lost connectivity to opal4 and suspect another reboot, we're investigating further.

  • 5th June 2025

    No incidents reported

    4th June 2025

    Web: Dallas heavy load on opal4

    opal4.opalstack.com (Dallas shared hosting) is currently experiencing heavy load resulting in very poor performance. We're investigating at this time.

  • The cause of the high load was a compromised customer website. We've locked down the affected site and have notified the site operator of the issue.

  • opal4 is back online. We're still investigating the cause of the high load.

  • We're rebooting opal4 at this time.