All systems are operational
Maintenance
Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

26th June 2025

iCloud blocking US and DE SMTP

At this time Apple's iCloud email service is blocking messages sent from our SMTP servers to Apple-hosted domains including icloud.com, me.com, and custom email domains that use the iCloud email service.

We've raised a ticket with Apple to determine the cause.

  • The block was lifted as of 0600 UTC today.

  • 25th June 2025

    No incidents reported

    24th June 2025

    No incidents reported

    23rd June 2025

    No incidents reported

    22nd June 2025

    No incidents reported

    21st June 2025

    No incidents reported

    20th June 2025

    No incidents reported