All systems are operational
Maintenance
Scheduled network maintenance for opal3 and opal8

On 20 August 2026 between 11:00am and 4:00pm PDT (UTC-7) our data center team will be upgrading the racks that host the following servers:

  • opal3.opalstack.com
  • opal8.opalstack.com

During the 5-hour maintenance window, network connectivity to the affected servers will be interrupted for up to 1 hour during which websites and other services hosted on the servers will be unavailable.

Email and DNS services will not be affected.

The hosting control panel will remain online, but will be unable to apply changes to your services until connectivity to the server is restored.

Affected customers who would like have their services relocated to a different server prior to 20 August 2026 should contact the Opalstack support team to make the necessary arrangements.

Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

21st July 2025

No incidents reported

20th July 2025

No incidents reported

19th July 2025

No incidents reported

18th July 2025

No incidents reported

17th July 2025

No incidents reported

16th July 2025

No incidents reported

15th July 2025

Web: Frankfurt opal11 not responding

opal11 (Frankfurt DE shared hosting) is currently not responding. We're investigating at this time.

  • We're continuing to monitor the server to make sure there are no additional issues.

  • After some difficulty with the chassis swap and subsequent firmware updates, the data center team has completed repairs and opal11 is now back online.

  • The data center team determined that a full chassis swap is required to repair the server. They are proceeding with that at this time.

  • The cause of the outage appears to be a failed memory module. The data center team is working to repair it at this time.