All systems are operational
Maintenance
Scheduled US IMAP email server downtime

On 26 August 2026 at between 11:00 am and 4:00 pm US/Pacific time our network team will be performing infrastructure maintenance. During this 5-hour window, network connectivity to one of our US IMAP/POP3 email servers will be interrupted for up to 1 hour.

As a result, some customer mailboxes will be unavailable for up to 1 hour during the network interruption. Customers who will be impacted by the interruption have been emailed directly.

No incoming mail will be lost during the interruption. Mail that arrives during the interruption will be deferred and delivered once connectivity to the mail server is restored.

Email forwarding and SMTP services will not be affected, however messages sent via SMTP during the interruption will not be stored as sent mail in IMAP folders on the server.

We'll update our status page at http://status.opalstack.com/ at the beginning of the maintenance window. To be informed of system status updates automatically please subscribe at https://status.opalstack.com/subscribe.

If you have any questions or concerns regarding this maintenance then please contact the Opalstack support team.

Past Incidents

5th September 2025

No incidents reported

4th September 2025

No incidents reported

3rd September 2025

No incidents reported

2nd September 2025

No incidents reported

1st September 2025

Web: Dallas Unexpected reboot of opal4

A short while ago opal4.opalstack.com (Dallas shared hosting) rebooted for an unknown reason. The server is back online at this time and we're now investigating the cause of the reboot.

  • The cause of the reboot was determined to be a deadlocked kernel process. We've seen no further issues following the reboot.

  • 31st August 2025

    No incidents reported

    30th August 2025

    No incidents reported

    29th August 2025

    Dashboard Control panel SSL certificate was expired

    About 1 hour ago the SSL certificate for the control panel expired due to an administrative error on our end. While the certificate was expired, web traffic and API requests to https://my.opalstack.com/ were disrupted due to the invalid certificate.

    The problem has been corrected as of a few moments ago and all services are back online. Apologies for the trouble.