All systems are operational
Maintenance
Scheduled downtime for opal4
  • When: October 26, 2026 19:00 - October 27, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 26, 2026 at 19:00 US/Central time, opal4.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Scheduled downtime for imap1.us.opalstack.com
  • When: October 27, 2026 19:00 - October 28, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 27, 2026 at 19:00 US/Central time, imap1.us.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Mailboxes on the server will be unavailable during the relocation. Affected customers have been notified individually.

Websites are hosted on separate infrastructure and will remain online during the relocation.

If you have any questions or concerns regarding this notice then please contact our support team and someone will get back to you.

Scheduled downtime for opal19
  • When: October 28, 2026 19:00 - October 29, 2026 03:00 (US/Central)
  • Duration: Up to 8 hours

On October 28, 2026 at 19:00 US/Central time, opal19.opalstack.com will be taken offline and relocated to a new data center. The relocation may take up to 8 hours, but we are hopeful that it will be completed in less time.

Your websites, files, and databases hosted on the server will be unavailable during the relocation.

Your server IP address will not change.

Your email accounts will remain online during the relocation.

If you would like to move to a different server prior to the scheduled downtime, please contact the Opalstack support team. Most managed migrations are completed with only a few minutes of downtime required.

We apologize for any inconvenience. If you have any questions or concerns regarding the downtime then please contact our support team and someone will get back to you as soon as possible.

Past Incidents

10th August 2026

No incidents reported

9th August 2026

No incidents reported

8th August 2026

No incidents reported

7th August 2026

DNS: Singapore Unplanned maintenance: ns1.sg.opalstack.com

Fri Aug 7 02:53:28 UTC 2026: We have been alerted to an issue affecting the physical host that ns1.sg.opalstack.com resides on. As a result, emergency work must be performed immediately to prevent any additional issues from arising. In most cases, you can expect our investigation and work to last between 30 - 60 minutes. If additional time is required, we will update this post with more information. Thank you for your patience.

Fri Aug 7 03:15:54 UTC 2026: The DNS service is back online, we will continue to monitor.

6th August 2026

No incidents reported

5th August 2026

Web: Frankfurt opal15 not responding

opal15.opalstack.com (Frankfurt shared hosting) is currently not responding. We're investigating.

  • opal15 is back online. The cause of the outage was high server load driven by a compromised customer site. The site has been taken offline and the server is now operating normally. We'll work with the customer to prevent further disruption.

  • We've been unable to access the server to troubleshoot, so we've decided to reboot the server. The reboot is now in progress.

  • 4th August 2026

    No incidents reported