opal5 not responding Monday 18th April 2022 17:31:00


Opal5 (shared hosting in Frankfurt DE) is currently not responding to web and SSH requests. We're investigating.

Opal5 is stable following the reboot. We'll continue to monitor.

Opal5 is back online, we're still investigating.

We're rebooting opal5 at this time.

The high load condition has returned so we're continuing our investigation.

Opal5 is back online. The problem was high load caused by heavy disk I/O activity due to high swap usage by a customer process. We've increased available swap and are working with the customer to resolve the issue.