Slow logins on US SMTP Thursday 18th August 2022 21:21:00


At this time logins to Opalstack's US SMTP server are running slowly. Customers may see longer message sending times as a result.

We're investigating the issue and will update this post when more info is available.

The US SMTP server has remained stable following the upgrade and improved configuration.

We've implemented a fix and authentication is working normally at this time. We'll continue to monitor.

The original US SMTP is back online. We'll continue to troubleshoot and monitor.

We've taken the original US SMTP offline for an emergency upgrade.

The second server is online and is slowly picking up its share of the traffic.

We'll continue to monitor until we're satisfied that this issue is resolved.

We believe the issue is higher-than-average mail traffic, so we're adding a SMTP server to the pool to take up some of the load.