The dashboard and API are back online.
The problem was caused by human error by one of our team while using our admin shell to make a mass update to a single customer's websites during a migration. This kicked off a massive cascade of events which overloaded the control loop.
This was strictly an admin error - the WebFaction migration tool that many customers are using is safe to use.
We've rolled back the updates and have cleared the pending updates from the control loop and all systems are operating normally at this time.
This issue affected Apache/PHP-CGI applications in the dashboard. We believe there should not be any lingering issues but if you notice a problem with any of your Apache/PHP-CGI applications then please try an edit+save cycle on the application and wait a minute for the changes to take effect. If the problem persists then please contact Opalstack Support for further assistance.
