All systems are operational
Maintenance
PostgreSQL upgrades for opal3, opal14, opal9, and opal16

On Friday 17 May 2024 at 0200 UTC the PostgreSQL database will be upgraded from version 11 to version 14 on the following servers:

  • opal3
  • opal14
  • opal9
  • opal16

We expect the PostgreSQL service to be offline for approximately 1 hour during the upgrade, all other services will continue to function normally.

Past Incidents

25th April 2020

No incidents reported

24th April 2020

Web: Dallas Apache was not responding on Opal4

The Apache service on Opal4 was not responding for approximately 1 hour today beginning 18:23 UTC.

The problem was that the Apache service had hit its configured ServerLimit which meant that no further Apache processes could spawn to handle requests. That has been corrected and the service is online now.

We're now investigating the root cause and also looking into why our own monitoring systems did not alert us to this condition.

  • The root cause appears to have been a misconfigured customer application. We've corrected the configuration and have updated our monitoring system to alert us when Apache approaches its configured limits.

    • 23rd April 2020

    No incidents reported

    22nd April 2020

    No incidents reported

    21st April 2020

    No incidents reported

    20th April 2020

    No incidents reported

    19th April 2020

    No incidents reported