All systems are operational

Past Incidents

28th April 2020

No incidents reported

27th April 2020

No incidents reported

26th April 2020

No incidents reported

25th April 2020

No incidents reported

24th April 2020

Web: Dallas Apache was not responding on Opal4

The Apache service on Opal4 was not responding for approximately 1 hour today beginning 18:23 UTC.

The problem was that the Apache service had hit its configured ServerLimit which meant that no further Apache processes could spawn to handle requests. That has been corrected and the service is online now.

We're now investigating the root cause and also looking into why our own monitoring systems did not alert us to this condition.

  • The root cause appears to have been a misconfigured customer application. We've corrected the configuration and have updated our monitoring system to alert us when Apache approaches its configured limits.

  • 23rd April 2020

    No incidents reported

    22nd April 2020

    No incidents reported