All systems are operational

Past Incidents

13th December 2020

No incidents reported

12th December 2020

No incidents reported

11th December 2020

Web: Dallas Recurring attacks on opal4

opal4.opalstack.com in Dallas TX USA is currently not responding. We're looking into it.

  • Opal4 is stable at this time.

  • Opal4 is not responding, likely another attack. We're investigating.

  • Opal4 is back online. The disruption was caused by another network attack. The replacement server will be set up soon and we'll start scheduling the transition.

  • Opal4 is currently not responding to ping, investigating.

  • Opal4 is stable at this time.

  • Opal4 is back online.

    The earlier assessment of an external network problem was incorrect, this appears to have been another network attack on Opal4.

    The attacks that have taking opal4 down haven't seemed to be particularly massive - similar attacks happen on other shared hosts in our infrastructure and those machines are fine. Because of this we're planning to replace opal4 in the coming weeks. We'll contact all affected customers individually with the details as we finalize the plan.

  • Opal4 is offline due to a network problem in the Leaseweb Dallas TX data center. We're awaiting further updates from them at this time.

  • 10th December 2020

    No incidents reported

    9th December 2020

    Dashboard Dashboard was not pushing changes

    Four hours ago at approximately 17:30 UTC today on 09 Dec 2020 a bug was introduced into our admin dashboard that blocked the ability for new changes to be pushed out to servers.

    This affected all dashboard operations: new apps, new sites, email, domains, etc were held back due to the bug.

    It's been corrected and most items should be caught up within the next 30 minutes. Let's Encrypt certificates may take a while longer but will eventually go through.

    8th December 2020

    No incidents reported

    7th December 2020

    No incidents reported