An outage in the Linode Singapore data center is affecting connectivity to some Singapore NS and VPS: https://status.linode.com/incidents/k740qss44w58
We'll update this post when we have more info.
Linode reports the incident is resolved as of Dec 18, 2020 20:01 UTC.
All Singapore services are back online, we'll continue to monitor while Linode wraps this up.
Linode has identified the cause of the outage and is implementing a fix, we're seeing the Singapore servers coming back online at this time.
If your domain is using our Singapore name servers then as an interim fix please switch your domain's NS to one of our other regions: https://help.opalstack.com/article/48/what-are-your-name-servers
No incidents reported
At 11:36 UTC on Dec 16, 2020 Linode reported a network connectivity issue in their Singapore datacenter: https://status.linode.com/incidents/bt9z0b25417j
Customer servers and NS in Singapore were affected by this issue and may have been inaccessible at that time. The NS issue may have also affected any domain that uses our Singapore NS.
Service was restored after approximately 2 hours and has been up since that time.
No incidents reported
At this time we're importing hundreds of gigabytes of mail for new customers migrating from WebFaction. This is causing heavy load on our IMAP servers so you may see slow performance in our webmail system, IMAP clients, and POP3 downloads over the next few days.
We'll update this post when the imports are complete.
No incidents reported
No incidents reported
opal4.opalstack.com in Dallas TX USA is currently not responding. We're looking into it.
Opal4 is stable at this time.
Opal4 is not responding, likely another attack. We're investigating.
Opal4 is back online. The disruption was caused by another network attack. The replacement server will be set up soon and we'll start scheduling the transition.
Opal4 is currently not responding to ping, investigating.
Opal4 is stable at this time.
Opal4 is back online.
The earlier assessment of an external network problem was incorrect, this appears to have been another network attack on Opal4.
The attacks that have taking opal4 down haven't seemed to be particularly massive - similar attacks happen on other shared hosts in our infrastructure and those machines are fine. Because of this we're planning to replace opal4 in the coming weeks. We'll contact all affected customers individually with the details as we finalize the plan.
Opal4 is offline due to a network problem in the Leaseweb Dallas TX data center. We're awaiting further updates from them at this time.