All systems are operational

Past Incidents

19th December 2020

No incidents reported

18th December 2020

Network outage in Singapore

An outage in the Linode Singapore data center is affecting connectivity to some Singapore NS and VPS: https://status.linode.com/incidents/k740qss44w58

We'll update this post when we have more info.

  • Linode reports the incident is resolved as of Dec 18, 2020 20:01 UTC.

  • All Singapore services are back online, we'll continue to monitor while Linode wraps this up.

  • Linode has identified the cause of the outage and is implementing a fix, we're seeing the Singapore servers coming back online at this time.

  • If your domain is using our Singapore name servers then as an interim fix please switch your domain's NS to one of our other regions: https://help.opalstack.com/article/48/what-are-your-name-servers

    • 17th December 2020

    No incidents reported

    16th December 2020

    DNS: Singapore Singapore servers were offline

    At 11:36 UTC on Dec 16, 2020 Linode reported a network connectivity issue in their Singapore datacenter: https://status.linode.com/incidents/bt9z0b25417j

    Customer servers and NS in Singapore were affected by this issue and may have been inaccessible at that time. The NS issue may have also affected any domain that uses our Singapore NS.

    Service was restored after approximately 2 hours and has been up since that time.

    15th December 2020

    No incidents reported

    14th December 2020

    Email: USA Slow IMAP performance

    At this time we're importing hundreds of gigabytes of mail for new customers migrating from WebFaction. This is causing heavy load on our IMAP servers so you may see slow performance in our webmail system, IMAP clients, and POP3 downloads over the next few days.

    We'll update this post when the imports are complete.

  • The US IMAP service is currently under heavy load while importing mail for new customers.

  • All pending mail imports have been completed and the IMAP servers are operating normally.

    • 13th December 2020

    No incidents reported