Past Incidents

11th January 2021

Email: USA rebooting US IMAP server

We're doing an emergency reboot of the US IMAP server. Service should be restored in a moment.

The US IMAP server is back online.

The US IMAP server is not coming back from the reboot. We're working with our provider to restore service ASAP.

10th January 2021

No incidents reported

9th January 2021

No incidents reported

8th January 2021

No incidents reported

7th January 2021

Web: Frankfurt opal5 was offline

Opal5 was temporarily offline after running out of disk space. The server is online at this time and we're working to make more storage available.

Additionally at the time of this incident our status page (this site) was failing save our updates. We're working to correct that.

6th January 2021

No incidents reported

5th January 2021

Email: USA US SMTP blacklisted

smtp.us.opalstack.com is currently on the Cloudmark blacklist which is used by Comcast and other services. We've submitted a delisting request to Cloudmark and are waiting for a followup from them.

The US SMTP is no longer blacklisted.