The IMAP service on our US mail system is currently running very slowly. We're working to correct that at this time.
This is also causing timeouts and errors for users accessing Opalstack webmail, including users of our German mail system.
The US IMAP server is back online and is operating normally. We'll be upgrading the server in February to avoid future problems.
We've rebooted the US IMAP server and are monitoring.
18th January 2021
No incidents reported
17th January 2021
Web: San FranciscoOpal3 not responding
opal3.opalstack.com is currently not responding. We'll follow up here when more info is available.
The problem was caused by extremely high RAM usage from a process run by a hosting customer. We've notified the customer of the problem and have taken steps to prevent it from happening again.
Opal3 is stable after the reboot. We'll update this post when we've determined the cause of the outage.
Opal3 is back online after a reboot. The cause of the outage is still under investigation.
