All systems are operational

Past Incidents

28th May 2021

No incidents reported

27th May 2021

No incidents reported

26th May 2021

No incidents reported

25th May 2021

DNS: Germany Network outage affecting domains that use Opalstack DE name servers

Our DE name servers, SMTP, and several customer VPS located in Frankfurt, Germany are currently offline due to a connectivity issue with one of our regional providers there.

They're working to restore service. In the interim, we are relocating our DE nameservers to new locations.

Since the DE name servers are affected, this is unfortunately affecting all domains that use Opalstack's DE name servers. We're hopeful that service will be restored quickly but if it is not then you may want to switch the NS for your domain to one of our other regional sets of name servers. Our regional NS are listed at: What are your name servers?

We'll update this post as soon as more information is available.

  • All DE services are back online.

  • Service has been partially restored. The remaining affected servers are ns2.de.opalstack.com and 5 private customer VPS.

    We'll continue to monitor and update as the service is restored.

  • 24th May 2021

    Web: Washington D.C. opal1 not responding

    opal1.opalstack.com (WDC shared hosting) is currently responding to ping but not to SSH and HTTP requests. We're investigating and will update this post when more info is available.

  • The problem was caused by a spike in system load due to a problem with a customer site. Conditions have returned to normal and we'll work with that customer to prevent further issues.

  • 23rd May 2021

    No incidents reported

    22nd May 2021

    No incidents reported