All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

15th July 2021

No incidents reported

14th July 2021

No incidents reported

13th July 2021

No incidents reported

12th July 2021

Web: Frankfurt opal5 offline

Opal5 (shared hosting in Frankfurt) is offline. We're investigating at this time.

  • The null route has been removed and opal5 is back online.

  • The problem seems to be a network null route due to an abuse issue that has been mis-handled by an upstream provider. We're working on restoring service now.

    • 11th July 2021

    No incidents reported

    10th July 2021

    No incidents reported

    9th July 2021

    Web: San Francisco Apache was down on Opal8

    The system Apache httpd service on opal8.opalstack.com was briefly offline due to a problem with its configured system resource limits.

    During the incident customers visiting the Apache-powered sites may have seen a "502 bad gateway" error message.

    The problem has been corrected and the service is working normally at this time.