Past Incidents

21st October 2022

No incidents reported

20th October 2022

Web: Phoenix opal13 not responding

Opal13 (shared hosting in Phoenix AZ) is currently not responding. We're investigating now and will follow up when more info is available.

The unexpected reboot was caused by human error. The server has been stable since coming back online.

Opal13 is back online. The outage was due to an unexpected reboot. We are now investigating the cause.

19th October 2022

Email: USA IPv6 email rejections

A misconfiguration in our IPv6 DNS settings was causing some mail providers (including Gmail) to reject some mail sent or forwarded from Opalstack's mail system over the past 3-4 days. The problem has been corrected.

18th October 2022

No incidents reported

17th October 2022

No incidents reported

16th October 2022

No incidents reported

15th October 2022

No incidents reported

14th October 2022

Email: USA Delays in US mail forwarding to @yahoo.com addresses

An abusive network was sending a very high volume of messages to a @yahoo.com forwarding address hosted on Opalstack's US mail system. The high volume of mail has caused Yahoo to temporarily defer messages resulting in delayed delivery.

We've blocked the abusive network and expect that Yahoo will begin to accept the deferred messages over the next few hours as their systems register the overall message volume decrease.

Yahoo are no longer deferring mail forwarded from our US MX servers.

Yahoo have begun to accept some mail forwarded from our US MX servers. We'll continue to monitor.