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Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

9th January 2023

Email: Germany DE SMTP blocked by Proofpoint

At this time our German SMTP server is being blocked by the Proofpoint blocklist. We've dealt with the cause and have started the de-listing process.

We'll update this post when the server has been removed from the list.

  • The DE SMTP server is no longer blocked by Proofpoint.

  • 8th January 2023

    No incidents reported

    7th January 2023

    No incidents reported

    6th January 2023

    No incidents reported

    5th January 2023

    No incidents reported

    4th January 2023

    No incidents reported

    3rd January 2023

    No incidents reported