All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

11th January 2023

No incidents reported

10th January 2023

No incidents reported

9th January 2023

Email: Germany DE SMTP blocked by Proofpoint

At this time our German SMTP server is being blocked by the Proofpoint blocklist. We've dealt with the cause and have started the de-listing process.

We'll update this post when the server has been removed from the list.

  • The DE SMTP server is no longer blocked by Proofpoint.

  • 8th January 2023

    No incidents reported

    7th January 2023

    No incidents reported

    6th January 2023

    No incidents reported

    5th January 2023

    No incidents reported