Some systems are experiencing issues

Stickied Incidents

16th August 2025

Microsoft blocking mx1.us.opalstack.com and smtp1.de.opalstack.com

At this time mail sent from our DE SMTP server and mail forwarded from one of our US MX servers to outlook.com, hotmail.com, and live.com is being blocked by Microsoft. We're working with Microsoft to correct the problem.

In the interim:

  • DE SMTP users can work around the SMTP block by configuring their clients to use smtp2.de.opalstack.com as their outgoing mail server.
  • US customers who use mail forwarding can work around the MX block by creating new MX records for mx2.us.opalstack.com with priority 5 and mx1.us.opalstack.com with priority 10.
  • The DE SMTP block has been cleared.

    We're still working with Microsoft to clear the US MX block.

  • Past Incidents

    26th March 2023

    No incidents reported

    25th March 2023

    No incidents reported

    24th March 2023

    No incidents reported

    23rd March 2023

    No incidents reported

    22nd March 2023

    No incidents reported

    21st March 2023

    No incidents reported

    20th March 2023

    No incidents reported