Some systems are experiencing issues

Stickied Incidents

12th September 2024

Web: Washington D.C. opal12 blocked by Malwarebytes

At this time opal12.opalstack.com (Washington DC shared hosting) is being blocked by Malwarebytes. The cause was an outbound SSH attack from a compromised customer shell account which caused the server to be listed in a major block list. As a result visitors who use Malwarebytes may see a warning when visiting sites hosted on opal12.

We're working with the block list operator to have the server delisted and expect to have this resolved within the next couple of days.

In the meantime, you may be able to work around the problem by adding your site domain and/or server IP 207.244.121.250 to your Malwarebytes exception list.

Past Incidents

5th June 2023

No incidents reported

4th June 2023

No incidents reported

3rd June 2023

No incidents reported

2nd June 2023

No incidents reported

1st June 2023

No incidents reported

31st May 2023

Web: Frankfurt Intermittent VPS connectivity in Frankfurt

The Frankfurt VPS data center is currently experiencing intermittent network connectivity issues. The data center team have identified the issue and are presently working on a solution.

We'll update this post when more information is available.

  • There have been no further issues so we consider this to be resolved.

  • The fix has been implemented. We'll continue to monitor.

  • 30th May 2023

    No incidents reported