All systems are operational
Maintenance
Scheduled downtime for opal9

On 20 May 2025 from 0700 - 1100 UTC opal9.opalstack.com (Frankfurt DE shared hosting) will be taken offline and relocated to a new rack within the data center.

Customer websites, files, and databases hosted on the server will be unavailable during the relocation.

Customer email accounts will remain online during the relocation. The server IP address will not change.

The maintenance window is 4 hours but the data center team will do everything possible to minimize the downtime within that period.

If you would like to move to a different server prior to the scheduled downtime, please email the Opalstack support team to request a migration.

We apologize for any inconvenience. If you have any questions or concerns regarding the maintenance then please email our support team and someone will get back to you as soon as possible.

Past Incidents

4th July 2023

No incidents reported

3rd July 2023

No incidents reported

2nd July 2023

No incidents reported

1st July 2023

No incidents reported

30th June 2023

DNS: USA Partial DNS outage.

During a routine DNS update our Secondary DNS provider captured an incomplete zone update and propagated it. This means that various DNS services for opalstack.com services (DNS, Mail, and Web) are inconsistently available.

We have removed the Secondary provider and we expect this to resolve over the next hour as the DNS TTL caches time out.

  • The DNS issue is fully resolved now.

    Note that while this issue affected only the Opalstack US name servers and only for the domain opalstack.com. Since all of our regional services use the opalstack.com domain, effects of this issue may have been seen by customers outside of the US.

    If you're still having trouble connecting to Opalstack services then please try flushing your local DNS cache

    • 29th June 2023

    No incidents reported

    28th June 2023

    No incidents reported